About Us.

With over 20 years in luxury hospitality, both on property and in corporate roles, we bring a grounded, thoughtful approach to consulting. We've led hotel teams, supported brand evolutions, and contributed to strategic projects across the globe. Our work draws from real-world experience and a genuine respect for the people who create exceptional hospitality every day.

We believe in designing systems and standards that not only elevate the guest journey—but empower the teams who bring that journey to life.

MERCED CONSULTING

Experience

  • Operations Consultant | Norman’s Cay, Bahamas

  • Hotel Manager | Four Season Miami
    Hotel Manager | Four Seasons Toronto
    Director of Rooms & Task Force Hotel Manager | Four Seasons Vancouver
    Assistant Director of Rooms | Four Seasons Denver
    Various Management Roles | Four Seasons Atlanta
    Task Force Manager | Four Seasons New York
    Task Force Manager | Ritz Carlton Chicago (A Four Season Hotel)

  • Operations Lead (Rooms and F&B) | Global Guest Recognition and CRM Development Project | Toronto, Canada

  • Various Management Positions | Mandarin Oriental San Francisco

  • Marketing & Design Intern | Bonfire Communications | San Francisco, California
    Design Intern | In The Bag
    Advertising | San Francisco, California